Before your loved one moves in to one of the Pacific Living Centers homes, he or she is assessed as to the appropriate level of care to meet needs. After the move, the assessment is done once every three months to determine if an adjustment should be made.

Basic Services

The following services are available to all residents and are included as part of the monthly rent:

  • Private or shared room (note that Applegate House of Grants Pass and Bartlett House of Medford offer only private rooms)
  • Three nutritious, home-cooked meals daily, plus snacks
  • Utilities (except cable and telephone; however, these hookups are available to residents)
  • Housekeeping and linen services
  • Personal laundry assistance weekly
  • Personalized activity programs
  • Common and recreational areas, indoors and outdoors, including high-tech alarm system with video surveillance and secured grounds
  • Health monitoring and supervision
  • Emergency call system
  • 24-hour care and supervision by staff trained in Alzheimer’s and dementia care
  • 24-hour on-call nursing assistance
  • Medication management
  • Assistance with scheduling medical appointments
  • Assistance with bathing twice per week
  • Occasional assistance with hygiene, dressing, and grooming
  • Coordination of transportation
  • Service planning and quarterly service assessments

Level 1 Services

Residents who are assessed as needing Level 1 services receive all Basic services plus the following:

  • Daily assistance with hygiene, dressing, and grooming
  • Daily assistance with bathing
  • Assistance with incontinence
  • Occasional wheelchair or mobility assistance
  • Enhanced social or emotional support
  • Redirection and assurance interventions

Level 2 Services

Residents who are assessed as needing Level 2 services include those who may be full assist with some care needs. Residents at Level 2 receive all Basic services plus the following:

  • More frequent assistance with hygiene, bathing, dressing, and grooming as needed
  • Incontinence management
  • Wheelchair or escort assistance to meals and activities
  • Night assist (toileting, reassurance, etc.)
  • Frequent redirection and assurance interventions
  • Interventions to manage difficult behaviors

Level 3 Services

Specialized Care Residents needing additional individualized care beyond what’s generally provided in Level 3 can be designed to meet special needs.